How it all started
We all type our questions into search engines and get annoyed when they throw up a load of nonsense that has no relation to the question that we asked or the information we are looking for. We then spend hours trawling through endless internet sites trying to find the answers to our questions. It's SO annoying! So here at Ask a, we asked ourselves: what could be changed to improve information services?
Mr Uppity
Mr Worry
Miss Late
Miss Shy
Mr Nosey
Mr Busy
Mr Chatterbox
Mr Muddle
Mr Greedy
"I'd like to be able to get all the information I need at my convenience - whatever time of the day that may be."
People don't ask for professional advice when they need it because it costs them too much time and money. So, we came to the conclusion that, like us, people would rather type their questions into an online portal and receive a response without having to go anywhere, see anyone, or pay anything.
They say that 'knowledge is power' and 'time is money' which means that expert advice does not come cheap. Here at Aska.co.uk we knew that there had to be a better way so we began building our own information sites to give everybody the opportunity to access professional advice quickly and simply.
All we ask our visitors to do is type their queries into the portals on our sites according to the field of expertise that they need help with. Once a question has been submitted, our experts will reply within 60 minutes with no obligation.
We've found the best professionals up and down the country to answer questions in specialized fields such as law, finance, compensation and many more so that our customers have everything they could possibly need when visiting our sites.
Who are we?
We are an innovative team based in Brighton, with offices scattered here, there and everywhere we need them to be. We have been able to construct comprehensive sites based on delivering a unique, expert information service to everyday people.
We've got loads of experience in setting up user friendly websites that aim to simplify the process of finding out information. Coupled with this, we understand the importance of good customer service - what people want, what they don't want, what makes them happy and what makes them want to tear their hair out! So whatever decisions we make, we always put ourselves in our customer's shoes and ask ourselves 'what would I want?' before we make any decisions.
Our crew is a mixed bag of people from all kinds of backgrounds; we've got accountancy, police, customer service, retail, army and a few computer specialists and programmers thrown in for good measure and bizarrely enough it works! Every member of our team is dedicated to the cause and spends their days coming up with different ways of helping our customers get advice for free!
We make sure that the professionals that come on board to help us answer your questions are friendly, experienced and committed to improving outdated methods of communication. They understand that without guidance, customers can make mistakes and place their trust with the wrong people.
Our experts want to provide our customers with the free assistance they need before making big decisions. They offer an all-round support structure of advice, help and, if needed, access to the best rates and representation.
We want to continue to provide you with the information sites you are looking for and cut out the blah blah blah, the expense and the delay.
What do we do?
Life's too short to sit around waiting for something to happen and now there really is no excuse...
We know that what people really want is to be able to ask their questions (all of their questions) to an expert and receive a no-obligation response written in plain English, quickly, confidentially and, most importantly, for free.
So, ask a question, any question (well, within reason!) via one of our sites and an expert in that field will answer it in under an hour, for free, without obligation. But, we don't just want to stop there so, in addition to answering questions via e-mail, we've also negotiated with our professionals so that they offer our customers a free consultation either over the phone or face to face.
Aska.co.uk works because first and foremost, we care about our customers and understand their needs. Our company philosophy is pretty simple: we treat our customers the way we like to be treated. We want people to benefit from our service and make the most of free professional advice so that they can save themselves time and stress.
Ask a question - get an answer for free - relax.
